Emailing Customers
Email is the most popular way of communicating with customers when you run an online store. This correspondence will help keep everyone up to speed on the latest news. It also sends information about their most recent orders, and any other information they need from you.
There are a couple of ways that you can get this started.
Domain Email:
AmeriCommerce has several email fields in the admin console. These email address are set for sending emails to customers. We do not host domain email services but most domain registrars offer an option to add email service to your domain.
What are the locations for these email triggers?
The AmeriCommerce online stores application uses sendgrid.net to send emails to your customer from the store email address you specify at Settings > Store Information > Store Email. Be sure to add the following SPF record to your domain DNS that matches this email address so that emails originating from your store to your customers are treated as if they came from your email domain. Add a TXT record with the following value: v=spf1 include:sendgrid.net ~all If you already have an SPF record just add the following in the existing TXT record: include:sendgrid.net