Signifyd Guarantee Payments Integration

• Overview
• Step 1: Obtain a Synifyd Account:
• Step 2: Setup Webhook in Signifyd:
• Step 3: Enable Integration in AmeriCommerce:

Overview

This article is a step-by-step guide to integrating AmeriCommerce with Signifyd's Guarantee Payments service. Signifyd’s financial guarantee protects online retailers in case of chargebacks allowing businesses to increase sales and open new markets while reducing risk -- www.signifyd.com. Once the integration is configured and enabled, AmeriCommerce will automatically send the customer's billing information to Signifyd after a customer checks out on the checkout page. Signifyd will then process the information and update the order's status in AmeriCommerce accordingly.

Step 1: Obtain a Signifyd Account

If you don't already have an account or service with Signifyd, you'll need to register and sign-up for their Guarantee Payment service: https://www.signifyd.com. 

Step 2: Setup Webook in Signifyd & Generate API Key

Once you've obtained an account, setup a webhook in Signifyd using the Guarantee Completion event trigger. To do so, 

• Login to your Signifyd Console
• Navigate to the notifications settings page: https://app.signifyd.com/settings/notifications
• Create a Guarantee Completion webhook using the following URL: https://www.yourdomain.com/store/Integration/Signifyd/NotificationCallback.aspx
• Be sure to replace www.yourdomain.com with your AmeriCommerce store's SSL domain. 

Next, Generate an API Key for AmeriCommerce to use. To do so,

• Navigate to the teams settings page in Signifyd
• Refer to Signifyd docs to Generate the API Key: https://www.signifyd.com/resources/faq/api/how-do-i-create-an-api-key/
• Keep the API key handy for Step 3. 

For more information on setting up webhooks in Signifyd, see: 

• Webhook API Reference: https://www.signifyd.com/docs/api/#/reference/guarantees
• Why am I not Receiving Webhooks: https://www.signifyd.com/resources/faq/webhooks/not-receiving/

Step 3: Enable Integration in AmeriCommerce

Lastly, enable the integration in AmeriCommerce. To do so, login to your AmeriCommerce dashboard and navigate to Tools > Apps and Addons > Signifyd, then configure the settings as follows:

1. Check Enable Signifyd
2. Paste the API Key you generated in Step 2 into the appropriate field
3. Choose a Fraud Screening Mode:
   • Post-Payment Authorization: fraud screening happens after payment authorization
   • Pre-Payment Authorization: fraud screening happens before payment is sent to the gateway
4. Optionally enable Pre-Auth Passive Mode: sends orders to Signifyd without enforcing the decision
5. Set your Currency Code (e.g., USD, GBP, AUD). Default is USD.
6. Select the Order Status After Guarantee Approved. This updates the order when Signifyd approves the guarantee.
   • To use this feature, you need to setup https://www.yourstorename.com/store/Integration/Signifyd/NotificationCallback.aspx as webhook url for Guarantees/Completion event
7. Select the Order Status After Guarantee Declined. This updates the order when Signifyd declines the guarantee.
   • To use this feature, you need to setup https://www.yourstorename.com/store/Integration/Signifyd/NotificationCallback.aspx as webhook url for Guarantees/Completion event
8. Select the Order Status After Guarantee Hold. This updates the order when Signifyd places it on hold.
   • To use this feature, you need to setup https://www.yourstorename.com/store/Integration/Signifyd/NotificationCallback.aspx as webhook url for Decision Made event.
9. Choose the Payment Methods that should be sent to Signifyd. Only selected methods (e.g., Credit Card, PayPal) will be screened.
10. Save

Note: To enable status updates from Signifyd, be sure the correct webhook URLs are in place for the following events:

• Guarantees/Completion for Approved and Declined updates
• Decision Made for Hold status updates