Catalog & Product Management

Re: Child products not showing with parent product

Whitleys — Mon, 15 Jun 2009 18:38:25 GMT

I am having the same problem and I was told to make sure that the item isn't hidden.

I wasn't able to find the box that they are talking about, do then again, you might have more luck then I.

-Shenna

Re: Child products not showing with parent product

Horseshoe — Mon, 21 Jan 2008 22:38:13 GMT

I figured it out eventually. I had to add "show product group" in the custom html part of the product details page. I'm not sure that the directions mentioned doing this.

Thanks,

Horseshoe

Re: Child products not showing with parent product

japshire — Mon, 21 Jan 2008 14:37:48 GMT

You may try looking at this KB:

http://myamericommerce.com/iframe.aspx?tab=url&src=http://americommerce.com/kb/afmmain.aspx?faqid=169

If you are still having problems after reviewing it, could you provide us with the product's URL, or at the very least, the product's item number?

Child products not showing with parent product

Horseshoe — Sun, 20 Jan 2008 02:24:08 GMT

I am new to this shopping cart software and have a question about child products. The child products are not showing up with the parent product. I have the parent set to "Sell items individually, parent is info only" . I have 5 child products grouped with it for the five sizes. But, when I go to the preview mode, only the parent shows up. I would like there to be a list below the parent that shows the 5 sizes along with their item numbers and prices. I don't have any of the boxes checked on the "advanced pricing matrix" area since I did not want a matrix, just a listing vertically of the 5 child products. Is there something I need to check in one of the theme settings or other areas?

Thanks,

Horseshoe