I am new to this shopping cart software and have a question about child products. The child products are not showing up with the parent product. I have the parent set to "Sell items individually, parent is info only" . I have 5 child products grouped with it for the five sizes. But, when I go to the preview mode, only the parent shows up. I would like there to be a list below the parent that shows the 5 sizes along with their item numbers and prices. I don't have any of the boxes checked on the "advanced pricing matrix" area since I did not want a matrix, just a listing vertically of the 5 child products. Is there something I need to check in one of the theme settings or other areas?

Thanks,

Horseshoe

You may try looking at this KB:

http://myamericommerce.com/iframe.aspx?tab=url&src=http://americommerce.com/kb/afmmain.aspx?faqid=169

If you are still having problems after reviewing it, could you provide us with the product's URL, or at the very least, the product's item number?

 

I figured it out eventually. I had to add "show product group" in the custom html part of the product details page. I'm not sure that the directions mentioned doing this.

Thanks,

Horseshoe 

I am having the same problem and I was told to make sure that the item isn't hidden.

I wasn't able to find the box that they are talking about, do then again, you might have more luck then I.

-Shenna