I'm working on a store that currently has products with one or two variants: Size (for some clothing) and a Gift Wrap option (for all products). So some products have both variants, while others have just the Gift Wrap variant.

When the items with both variants (Size and Gift Wrap) are added to the cart, they display on the Shopping Cart pages just fine. But when the products with only one variant (Gift Wrap) are added to the cart, they're displayed there with the variant repeated twice. For instance, the variant area on the Shopping Cart page will read:

Would You Like It Gift Wrapped: No Thanks.
Would You Like it Gift Wrapped: No Thanks.

Has anyone experienced a similar problem or have any idea what might be causing this? Thanks in advance!

Hi,

This seems odd. Please submit support ticket for this so a support specialist can review the settings and investigate this for you.

Thanks,

Manjula

I'm working in a trial version with this problem. Did you ever get this figured out as to why it was happening?

Thank you.

Hi,

The issue was on that particular site and was resolved with an update of the site. Could you drop in a support ticket so we can review what is causing this and correct it for you?

Thank you,

Manjula

Hi Manjula,

I'm using the trial version right now and don't really need to have it applied. It's just good to know that the problem was corrected so I'll know to contact Support if it occurs when/if I sign up to use AmeriCommerce as my online shopping solution.

Thank you!