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Why is Hot Sellers excluding our most popular seller?

Last post 10-28-2009, 1:01 PM by Daniel White. 0 replies.
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  •  10-28-2009, 1:01 PM 2367

    Why is Hot Sellers excluding our most popular seller?

    I checked the Knowledgebase and it says for Hot Sellers:

    Hot Items based on total sales of an item.  There is no override

    Yet, instead of displaying our top selling item, it displays #2, #3, #4, and #7 (I show four items).

     Is the issue that the module is exclusive? Our #1 selling item is a spotlight item. However, while our #5 item is a spotlight item our #6 is not.

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